[ contact ]
Talk to an engineer
Tell us your vector count, your query shape and your latency budget. An engineer replies, not a sales team.
[ faq ]
Frequently Asked Questions
How quickly will I hear back?
One business day, from an engineer. Scale and Enterprise support tickets get a first response within four hours, around the clock. Nothing is outsourced.
Do I have to sit through a demo?
No. Most teams read the docs, start on the free tier and only talk to us when they are sizing a production index. If you would rather walk through it live, say so in the message.
Will you benchmark against our current setup?
Yes. Send a sample of your vectors and a query log and we will run both, then send you the recall and latency numbers side by side. Fourteen days, no commitment.
Where are the docs?
The quickstart, endpoint reference and limits live at /docs. This form is for everything the docs do not answer.